On October 11, 2021, the Prime Minister issued Decision No. 31/2021/QD-TTg promulgating the Regulation on management, operation, and exploitation of the National Service Portal (“The Decision 31”). The Decision 31 consists of 8 chapters and 64 articles detailing principles, powers, responsibilities, methods of management, operation, and exploitation of the National Public Service Portal.

Through this article, let’s learn together with Bizlawyer about 05 principles of management, operation, and exploitation of the National Public Service Portal under The Decision 31:

– Principle 01: The management, operation, and exploitation of the National Public Service Portal must comply with the provisions of the law on control of administrative procedures, implement the one-stop mechanism, an interconnecting door, electronic transactions, information safety, security, protection of State secrets and other relevant regulations, ensuring that the implementation of administrative procedures in the electronic environment and online public services is smooth, economical, safe and effective.
– Principle 02: The organization of information on the National Public Service Portal is user-centered. The information provided on the National Public Service Portal is accurate, clear, continuously updated, and timely in accordance with current regulations. The information is presented scientifically, accessible to users, and can be accessed and exploited at all times.
– Principle 03: The National Public Service Portal is connected smoothly and continuously with the Public Service Portal, an Electronic one-stop information system at the ministerial and provincial level, Guaranteed 24-hour operation every day of the week.
– Principle 04: Participation in the management, operation, and exploitation of the National Public Service Portal ensure proper authority and responsibility in accordance with current law provisions.
– Principle 05: The exploitation and reuse of information of organizations and individuals in performing administrative procedures and online public services must comply with the provisions of the law on information protection, personal data.

The issuance of Decision 31 has proven the efforts of the government in reforming administrative procedures and public services today. In addition, the application of modern science and technology in public administration is expected not only to improve the quality of management activities of state agencies but also to positively improve life and work. of all individuals and organizations in society.

Decision 31 will take effect from December 9, 2021.

Hope the above information is helpful to The Esteemed Readers.
Bizlawyer is pleased to accompany The Esteemed Readers!